Recommend highly!
Everything about this Tanzania Safari Experience was amazing and truly the trip of a lifetime stuff. So why did we rate them 4 out of 5 if we recommend them highly?! Well, the only issue we had was on the payment side. As we were travelling to Tanzania, we were notified that our final payment, which we'd sent months before, had not been received and we still owed them the payment. Long story short, the first three days were spent with emails, phone calls and the pressure of resolving the issue for them to finally find the payment that had been made months before.
I truly believe it was a genuine mistake on their end and no dishonesty or ill intent was involved but the stress it produced had a real impact on the beginning of our Tanzania Safari Trip and therefore the 4 instead of 5 rating.
Outside of that everything was fantastic, Rasheed, our guide, was truly exceptional. We felt safe with his driving, he was cautious and safe unlike most of the other road users in Tanzania! He was incredibly knowledgeable of all the animals, landscape, fauna, insects, history, you name it and if he wasn't sure he had a bag full of reference books! It was clear he enjoyed his work and sharing his knowledge and experience. An incredibly likeable guy and a big part of why the trip was so memorable.