Greetings Travellers! We’d like to share with you some exciting news. For the second consecutive year, we are humbled and honored to be crowned with the prestigious TripAdvisor’s Travelers’ Choice Award for 2023.
Let us take a moment to express our deepest gratitude to every one of you, our wonderful travellers, who have made this incredible achievement possible. African Scenic Safaris has once again been recognized as one of the best Tour Operators In Tanzania by receiving this award.
Below are the criteria we have ticked off to get eligible for this prestigious award:
1. As the name suggests, it’s our travellers who have made getting this award possible. We as a Tanzania Safari Operator are very proud of the fact that we consistently get positive customer reviews.
2. Travellers’ Choice award-winners are among the top 10% of TripAdvisor listings. This ultimately means that African Scenic Safaris is among the top 10% of safari operators across the country of Tanzania.
3. The winners are determined based on the quantity and quality of traveller reviews and ratings posted on TripAdvisor over the period of 12 months, plus an additional editorial procedure.
4. The award winners must have been listed on TripAdvisor for 12 months and maintain or exceed a minimum bubble rating (summary of the ratings from customers).
The eventual certification that we have received is completely up to our customers. Yet, we have done everything we could from our end which has resulted in perfect customer satisfaction. Here’s how we have maintained a great quality of service:
Maintaining Great Quality and Customer Service
Everyone likes to talk about positive experiences and this extends to leaving reviews. We have over 600 Reviews On TripAdvisor which has gone a long way in ensuring that we appreciate your feedback and are constantly looking for new ways to wow our guests and provide them an experience they won’t get anywhere else.
Talking to Our Customers
We go above and beyond to ensure that we have a great communication system with our guests. This means being with them throughout their Tanzania Safari Packages, starting from bookings to departure. Plus, once our guests have returned home, we always make sure to follow up with a reminder and well wishes.
Responding to Reviews
We take out specific time to respond to the valuable feedback and opinions of our clients both positive and negative.
In the exciting journey of African Scenic Safaris, our travellers have been the cornerstone of our success. As we proudly accept the prestigious TripAdvisor Travellers’ Choice Award 2023, we are reminded of the incredible bond we share with our cherished guests. Their support has been the driving force behind our continuous evolution and pursuit of innovative ideas to elevate our safari experiences to new heights.
Every milestone we have achieved, every triumph we celebrate, and every heartwarming moment we’ve created is evidence of the trust and confidence our guests have given us.
Looking ahead, we keenly await the opportunity to welcome more guests, both familiar faces and beginners, to immerse them in the enchanting beauty of Tanzania Safari Tours. Thank you, fellow travelers, for being the heart and soul of African Scenic Safaris.